returnonhappiness.comReturn on Happiness - Creating Customer Loyalty and Retention

Return on Happiness Home About About JoAnna The Company Our Core Values JoAnna’s Manifesto Testimonials Programs Keynotes & Presentations Keynotes & Presentations Workshops Consulting & Coaching Positive Leadership Coaching Customer Care Coach® Customer Research Monday Morning Motivation Blogs & More Keep ‘Em Happy Videos Articles Positivity Practices Inspiring Quotes Contact Contact FAQs Menu back Power Over or Power With? There is no question about it – leadership must evolve to re-imagine the new world of work. We’re faced with a time that may not have precedent, but that doesn’t mean it has no roadmap. The roadmap to success after any crisis is one that must be paved with optimism, hope and resilience. It’s almost a given that we have to believe in something that is larger than ourselves – a purpose, a promise, a spirit – to energize us when we are weary. Discover how the Science of Happiness can help you. Find Out More! I invite you to join my member’s only” list & enjoy my bi-weekly muse-letter, Keep ‘Em Happy” And get a FREE copy of my latest Special Report: 7 Ways to Elevate, Energize and Activate the Best in Your People Tell Me More About: Employee Engagement Engage and motivate your employees to create Customer Happiness Read more... Customer Loyalty Create customer loyalty and positive word of mouth Read more... Leadership Skills What can science teach you about becoming a Great Boss? Read more... Working Relationships Improve your work relationships and breed success Read more... Company Culture Create a feel-good-at-work-place and craft a strong company culture Read more... Activate the link between positivity and profitability today! Your Customers are Talking About You Are they raving fans? Word of mouth is now more powerful than ever with social media. Let’s make an impact to have them rave about! JoAnna’s presentations will deliver a powerful message, spreading postivity to the core of your company! Yes! I Want to Create Customer Happiness Customer Satisfaction” VS. Happiness The bridge between customer satisfaction and customer loyalty is built with positive emotion. The Customer Care Coach® is a low cost, self-led employee engagement tool for leaders who want to inspire customer consciousness” in their team. I Want to Empower My Company with Customer Happiness What’s YOUR Customer Happiness Quotient? Take the Quiz Now! Increase Profit and Work Smarter Master the Art of Relationship Management Today! Read MoreWhat Do Customer Care People Need? These are the 7 Critical Things to Know. Read MoreMonday Morning Motivation Let JoAnna Jump Start Your Week! Read MoreRated #1 Speaker at: The Inc. Magazine Conference on Customer Service Strategies The Business Direct Marketing Conference Consistently Scored in Top 10% of Presentations and Shows HAPPY CUSTOMERS + HAPPY EMPLOYEES = THRIVING COMPANIES Testimonials We’ve engaged JoAnna Brandi on numerous occasions over the course of several years, and on each occasion she has delivered insights, wisdom, and a significant dose of common sense to the process of elevating our customer experience and improving the engagement of our teams to create a happier, healthier work environment. Her methods are engaging,… read more I was exposed to JoAnna Brandi at a Vistage presentation in Nashville. JoAnna led an information packed lecture speaking to the power of positivity, and positive leadership. In our modern constantly evolving world where employee happiness is moving to the forefront of company mindset JoAnna’s lecture highlighted numerous areas of untapped developmental resources in the realm of positivity. If… read more Among the greatest challenges that every business faces is how to improve employee engagement and enhance customer experience. Well, Chief Happiness Officer JoAnna Brandi is here to help! A specialist in positive psychology who is dedicated to helping to make the world a more happy, human, humane, and productive place, JoAnna is a dynamic presenter,… read more I wanted to thank you for the program you presented to my CEO group this past week. Discussing happiness, positivity or empathy with this group has never been something they looked forward to talking about. The way you approached it changed that mentality. You were fast paced, credible and prepared with solutions that we all… read more JoAnna’s message couldn’t be more relevant than it is right now. After two years in a pandemic, with our employees working remotely and juggling the challenges of all that the pandemic has brought upon us, we knew this was the right time to bring her back. This is not the same old customer service training… read more On behalf of the Temple Sinai Navon Committee, thank you for your efforts in developing and leading the Planting the Seed of Happiness and Creating and Flourishing Life” program. Our Navon community (aged 70+), was eager for an uplifting program like this as many transitioned from 18 months of challenging isolation. The participants thoroughly enjoyed… read more Vistage Speaker Since 1998, JoAnna has inspired CEO’s and key executives all over the country to take better care of their customers and employees, and to see a tangible return on their happiness Follow us Hosted by Clients of JoAnna New and improved extra strength formula.Now Available on Amazon US only. © 2002-2024 JoAnna Brandi & Company, Inc. | Powered by link2city.com | Miami SEO Experts • 7491 N. Federal Hwy. 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